Security & Trust

Five products. One trust boundary.

When your whole business runs on one platform, security stops being five vendors' problem and becomes one system you can actually govern.

Multi-tenant isolation

Secure multi-tenant architecture keeps every organization's data strictly separated at the platform layer — across all five products.

Centralized authentication

One user account and one sign-in for the entire suite. Sessions, password policy, and access are managed in one place.

Role-based permissions

Access by role, company, department, and location — defined once, enforced identically in CRM, Social, Marketing, Voice, and Data.

Activity & audit logs

Every record change and administrative action is logged with who, what, and when — across every product on the platform.

Consent management

Communication preferences and consent are stored centrally and respected by every channel — email, SMS, and voice.

Client-safe sharing

Client portals and shared reports expose exactly what you choose — read-only, scoped, and revocable at any time.

Central Administration

Your admins manage one system — not five.

Every account, permission, integration, and log for the entire suite lives in one administration console. Onboard an employee once; offboard them once, everywhere, instantly.

  • One console for users, roles, and locations
  • Instant, suite-wide offboarding
  • Integration credentials stored and rotated centrally
  • Data refresh and sync monitoring with alerts
DK
Central Administration
Applies across CRM, Social, Marketing, Voice & Data
RoleScopeMembersAccess
OOwnerAll locations2Full
MLocation managerWestside4Location
SSales repOwn records11Limited
CClient viewerReports only9Read
Fewer Tools, Smaller Attack Surface

Every tool you retire is a risk you retire.

Access Control
With a stack of tools

Ten tools means ten user lists, ten permission models, and ten places an ex-employee's login can survive.

With Kraken

One user list, one permission model, one offboarding click that covers everything.

Data Movement
With a stack of tools

Customer data is exported, emailed, and synced between vendors — every hop is a copy you no longer control.

With Kraken

Products share one record natively. Data doesn't travel between vendors, because there's only one platform.

Bring your security questions to the demo.

We'll walk your IT lead through tenancy, permissions, logging, and integrations — in the product, not a slide deck.