Built for how your business actually runs.
Kraken isn't a generic platform you bend into shape. Pipelines, records, journeys, voice agents, and reports are configured around your industry's real workflows.
Every call answered. Every job followed up.
HVAC, plumbing, electrical, landscaping — service businesses live and die by the phone. Kraken makes sure no call, estimate, or review request slips through.
- Kraken Voice answers after-hours calls and books jobs directly
- Missed calls trigger instant SMS rescue campaigns
- Completed jobs trigger review requests automatically
- See which marketing brings profitable jobs — not just phone rings
After-Hours Activity
Client Overview
Run every client from one workspace — and prove your value.
Stop stitching together a scheduler, a reporting tool, and a spreadsheet per client. Kraken gives every client a brand workspace, approval flow, and live reporting portal.
- Multi-brand calendars, approvals, and asset libraries
- Client-facing report portals that update themselves
- Social leads flow into each client's CRM automatically
- Retainer-winning attribution: posts → leads → revenue
Fewer no-shows. Faster intake. Cleaner records.
Clinics, dental groups, law firms, and accountancies run on appointments. Kraken keeps calendars full and front desks calm.
- AI phone agents schedule, reschedule, and verify identity
- Reminder sequences by SMS and email cut no-shows
- Role-based permissions respect sensitive information
- Location and provider comparisons in one report
Appointment Conversion
Wherever customers, calls, and revenue meet.
Manufacturers
Combine CRM activity with operational and financial data — inventory, purchasing, production performance, and true product profitability after labor, shipping, and materials.
Multi-location businesses
Each location gets its own workspace, numbers, and reporting; owners get roll-ups and side-by-side comparisons with brand consistency enforced.
Construction companies
Track bids, jobs, and client communication in one place. Voice agents field inbound calls on site days; reports tie jobs to actual margins.
Ecommerce companies
Connect store data to campaigns, social engagement, and support conversations — and see which channels actually produce profitable orders.
Sales organizations
Pipelines, lead scoring, call outcomes, and rep performance connected from first touch to closed revenue — with coaching backed by transcripts.
Customer-service teams
Every channel — phone, social, email, SMS — lands in one queue with full customer context, escalation rules, and satisfaction tracking.
See Kraken configured for your industry.
Demos are built around your workflows — bring a real week of your business and watch it run connected.